Privacy Policy

Last updated: October 14, 2026

This Privacy Policy explains how Great Life Blueprints, LLC (“Telos,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you use the Telos platform, the Telos Social feature, Telos Accounting, and our related websites and services (collectively, the “Service”). By using the Service, you agree to this Policy. Our Terms of Service are at https://www.teloscoachingsoftware.com/terms.

1. Who We Are

The Service is operated by Great Life Blueprints, LLC, a Colorado limited liability company, also doing business as Ed Ferrigan and Telos. Our contact details are at the end of this Policy.

2. Information We Collect

Information you provide. When you create an account, contact us, or use the Service, we collect information such as your name, email address, phone number, billing details, and any content you create, upload, or schedule through the Service.

Information collected automatically. When you use the Service, we automatically collect certain technical information, such as your device and browser type, IP address, pages viewed, and usage activity, including through cookies and similar technologies.

Information from connected social media accounts. When you connect a social media account to Telos Social, we access certain information from that platform in order to provide the service, as described in Section 4 below.

Information from connected bank accounts. When you connect a bank or card account to Telos Accounting, we receive, through our service provider Plaid Inc., the information needed to keep your books: the name of your institution, your account names, types, last four digits and balances, and your transactions (date, amount, and merchant or description), as described in Section 5 below.

3. How We Use Your Information

We use the information we collect to:

• provide, operate, maintain, and improve the Service;
• create and manage your account and authenticate you;
• publish and schedule the content you create to your connected accounts;
• import and organize your transactions in your own accounting records;
• process payments and send you administrative and service-related communications;
• respond to your requests and provide customer support;
• protect the security and integrity of the Service and comply with legal obligations.

4. Telos Social — Connected Social Media Accounts

This section governs data obtained through social media accounts you connect in Telos Social. Where it addresses that data, it controls over any more general statement in this Policy.

About Telos Social. Telos Social is a feature of the Service that lets you create, schedule, and publish content to social media accounts that you own or manage — such as Facebook Pages, Instagram professional accounts, and Threads profiles.

Information we access when you connect an account. When you connect an account, you authorize us through that platform’s official login (for Meta platforms, Facebook Login) to access only what is needed to provide the service, which may include:

the names and IDs of the Facebook Pages, Instagram professional accounts, and Threads profiles you choose to connect;

an access token issued by the platform that lets us act on your behalf for the permissions you grant;

the content you create, upload, or schedule through Telos for publishing;

basic engagement and performance metrics for content published through Telos (for example likes, comments, and reach), where the platform makes them available.

How we use this information. We use information obtained through your connected accounts solely to provide the Telos Social service to you — to publish and schedule the content you create, to show you your scheduled and published posts, and to report back the performance of that content.

We do not:

• use your connected-account data or content for our own advertising or marketing;
• sell, rent, or trade it;
• share it with advertising networks, data brokers, or marketing partners;
• use it to build advertising audiences.

Any marketing or advertising practices described elsewhere in this Policy relate to our own websites and marketing lists and do not apply to data obtained through accounts you connect in Telos Social.

How we store and protect it. Access tokens are stored encrypted and are accessible only to the backend systems that carry out publishing on your behalf. They are never exposed to your web browser or to other customers. We retain connected-account data only as long as your account is connected and as needed to provide the service.

Your control. You can disconnect any account at any time in Telos under Grow → Telos Social → Connections. Disconnecting revokes our access and deletes the stored access token. You can also remove Telos’s access directly from the platform — for Meta, in Facebook Settings → Business Integrations.

Data deletion. You can request deletion of the data we hold from your connected accounts at any time:

Disconnect the account in Telos (Grow → Telos Social → Connections). This immediately revokes access and removes the stored token.

To delete all associated data we hold (including scheduled and published content records and stored metrics), email ed@edferrigan.com with the subject line “Telos Social Data Deletion” and the account(s) involved.

We will delete the requested data within 30 days and confirm when complete.

5. Telos Accounting — Connected Bank Accounts

This section governs data obtained through bank or card accounts you connect in Telos Accounting. Where it addresses that data, it controls over any more general statement in this Policy.

How connecting works. You connect an account through Plaid Link, a window run by Plaid Inc. You enter your bank login directly with Plaid or your bank. Telos never sees or stores your bank username or password. Plaid’s handling of your information is described in the Plaid End User Privacy Policy at https://plaid.com/legal/. By connecting an account, you also agree to that policy.

What we do with it. We use bank information only to provide the accounting features you asked for: to import your transactions into your own books, route them for your review, and show balances and reports to you and the people you authorize in your workspace.

What we do not do. We do not sell or rent your financial information, use it for advertising, share it with data brokers or marketing partners, or use it to evaluate your creditworthiness or to make lending, insurance, or employment decisions.

Who can see it. Bank connections are limited to Admins of your workspace. Your financial data is sealed to your workspace and is not visible to other customers.

How we protect it. The access token that lets us retrieve your data is encrypted and stored only on our backend systems. It is never sent to your web browser. Data is transmitted over encrypted connections.

How long we keep it. We keep imported transactions as part of your accounting records for as long as your account is active, because accounting records are meant to be kept. After your account is closed, we delete them within 45 days, as described in our Terms of Service. Disconnecting a bank stops new data from being retrieved and deletes the stored access token; it does not delete transactions already imported into your books unless you ask.

Your control and deletion.

Disconnect an account at any time in Telos under Accounting → Banking.

You can also revoke Telos’s access from your bank or through Plaid at https://my.plaid.com.

To delete the bank-sourced data we hold, email ed@edferrigan.com with the subject line “Telos Accounting Data Deletion” and the account involved. We will delete it within 30 days and confirm when complete.

5A. Text Messaging (SMS)

Who texts you. Telos (Great Life Blueprints, LLC) sends text messages only to people who opt in by entering a mobile number and checking the SMS consent box on our contact form at https://www.teloscoachingsoftware.com/contact. That box is separate from accepting our Terms and this Policy, it is never pre-checked, and leaving it unchecked does not stop you from sending the form.

What we send. We send customer care messages: replies to your questions, help with your account, and appointment reminders. Message frequency varies. Message and data rates may apply.

How to stop. Reply STOP to any message to opt out, or HELP for help. You can also reach us at ed@edferrigan.com or 970-317-0001. Consent to receive text messages is not a condition of any purchase.

Your mobile number stays with us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, except the service provider that delivers our messages (Amazon Web Services), and only as needed to send them.

6. How We Share Information

We do not sell your personal information. We share information only as follows:

Service providers who host, process, or support the Service under contract and only as needed to perform services for us;

Plaid Inc., which retrieves your bank information at your direction;

AI providers that process the requests you make through Telos’s AI features, as described in our Terms of Service;

Third-party platforms you direct us to publish to, limited to the content and actions you request;

Legal and safety disclosures where required by law or to protect rights, safety, and the integrity of the Service;

Business transfers in connection with a merger, acquisition, or sale of assets, subject to this Policy.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or de-identify it. After an account is closed we delete or de-identify account data within 45 days, except where we must keep it for legal, security, or billing reasons.

8. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption of connected-account and bank-connection access tokens. No method of transmission or storage is completely secure, but we work to protect your information and encourage you to enable two-factor authentication on your account.

9. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact us using the details below. You can disconnect social and bank accounts and manage many settings directly within the Service.

10. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect how the Service works.

11. Children’s Privacy

The Service is intended for users 18 and older and is not directed to children. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will provide notice by reasonable means and update the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

Great Life Blueprints, LLC

60 Westwood Pl, Unit D2, Durango, CO 81301

ed@edferrigan.com · 970-317-0001